Our vision
To be a trusted community care provider recognised for responsive service, clinical integrity and meaningful outcomes for the people and communities we support.
About Life Focus Care
NDIS services built around daily life, dignity and trust.
NDIS services with straightforward communication for participants, families and support coordinators.
NDIS Registered ProviderPersonal careCommunity accessNursing supportFast referral response
Who we are
Life Focus Care is an RN-owned and operated, registered NDIS provider supporting participants across Melbourne's south-east, the Mornington Peninsula and Gippsland. We provide practical disability and clinical supports at home and in the community.
Our work is person-centred and outcomes-focused. We listen to what matters to each participant, collaborate with families and support networks, and build services around individual routines, communication preferences, health needs and goals.
Our focus is empowering lives through reliable relationships, responsive communication and support that strengthens choice, inclusion and everyday independence.
Our purpose
High-quality support where every person matters.
Our mission
To provide safe, effective and person-centred disability and care services that respect choice, build capability and help each person live the life they choose.
What guides us
Our core values
TransparencyResponsivenessRespectEmpowermentConnectionCollaborationAccountabilityContinuous improvement
Our statements
Values that guide our support.
Our values are centered around our staff, participants and their families or guardians.
Respect
We respect people’s decisions, opinions and views.
Honesty
We are trustworthy and tell the truth to keep our promise to you.
Privacy and Confidentiality
This is of utmost importance as outlined in our Privacy and Confidentiality Policy and Procedure.
Development and Improvement
We will identify, with your help, where we can develop projects. We always work to improve our services and to uphold the Service Standards. Your feedback is always valued.
Safe and Harmonious working environment
We offer a workplace that provides support, guidance and acceptance to staff and participants.
Passion
We have a passion to our work ethics. Every member of staff is passionate about his work and takes the participant as part of the family.
Vision Statement
To excel as a community disability services provider.
Mission Statement
To provide high quality and effective disability services, where every person we care for matters.
Standards for safe, respectful service.
Quality and safety need to show up in the small details: worker screening, privacy, communication and the way concerns are handled.
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Trained workers
Workers complete screening, required training and supervision before they support participants.
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Privacy respected
Personal information and details about the home are handled with care and confidentiality.
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Consistent communication
Families and participants receive useful updates, especially when needs or routines change.
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Working with coordinators
We work with support coordinators and allied health professionals when their input is part of the plan.
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Participant choice and control
You stay in control of who comes, when they come and how help is provided.
How we work with you
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First conversation
It starts with a conversation about the person's routine, preferences and what a good day looks like.
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Matching the right worker
We match support workers to the person's needs, routines and communication style.
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Review and adjust
Life changes, so services may need to change too. We review what is working and adjust the plan when needed.
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Ready to talk this through?
Participants, families and support coordinators can contact the team with referral details or service questions.
